Officemax gets an F in poor service

I was at my nearby Officemax today to order some business cards and a custom rubber stamp.

When I went to the counter, I asked the lady that I wanted to order some business cards and all she did was leave me the form, and WALKED AWAY. I had to ask for help from another employee because I did not know what to do. That form is so complex that you really need help to get it all filled out.

By the time I finally got the card order right, I already spent one hour in the store, with just some help.

Then I ordered a rubber stamp, it only took less than five minutes to get it in writing.

I was ready to pay for them, and I had a discount card to get $10 off for purchases over $20, and the rubber stamp offer was $5 off. I told the guy that if you need to do it in two transactions to get the best discount, to do so.

He said: It should apply if I do it to both. When he rang up the purchase, he said that it worked.

When I received my receipt, I looked at it and asked him of why did only the $10 discount apply and not the $5 too? I had to ask that question three times when he kept giving me bullshit responses, and then he said, well, you can't apply both offers at the same time.

Then I was STEAMED. I told him that he could do it in two separate transactions so I can get my $15 discount to apply, and finally I went to the manager.

It took less than 20 seconds to explain to the manager about the problem, and eventually, he gave me back the $5 discount (with tax). IT TOOK ME 5 MINUTES TO EXPLAIN TO THE COPY CENTER ASSOCIATE, but 20 seconds to the manager. Just how stupid are these people?

I swear that I will NEVER to conduct business anymore at the copy/print center at Officemax. Their staff is absolutely stupid, they don't give any help, and customer service can kiss my ass.

They have a real horrible track record: They destroyed some documents I wanted laminated, not just once, but THREE times. When I was waiting at the counter for help, I waited 15 minutes for someone to come up to ask me if I needed anything, and then WALKED AWAY.

So that's why, I give Officemax a very big "F!" I would pay the premium prices at Kinko's because at least they don't treat me like a piece of sh*t.

Let's summarize my rants:
F--- Officemax!
Their customer service is crap
You just give me a form, with NO HELP.
Their staff are outright incompetent
I'm going to Kinko's! At least they treat me better.