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Showing posts with label ada. Show all posts
Showing posts with label ada. Show all posts

Saturday, August 11, 2012

Muni Operator Refuses Disabled Passenger to Board Bus - IT WAS ME



Life just bit me in the ass.
On my bad days, I had to wear an orthopedic boot.
Being injured is not fun.  I've been suffering with a foot injury which also causes ankle pain for about a month, and I have to use a cane and ankle brace on most occasions.

Just today, I was waiting for the 38L-Geary Limited going outbound from 20th Avenue and Geary, and here came bus number 6415 approaching the stop.

As I'm waiting on the curb, the bus doesn't even make an attempt to pull to the curb.  He lets the rear doors open to let passengers off and board, but he notices me standing at the front door as I had no choice but to walk ten feet to the bus.

I indicate to him that I want to board the bus.  He refuses to open the doors.  I even said to him that I am disabled and showed my walking cane to him.  Still refuses to board.

I was pissed.  He let others board the back, but refuses to let me in the front?  The bus may have been crowded, but the passengers getting off should have provided enough room for me to get a front seat for the disabled.

And to make matters worse, just before he was able to leave, he briefly opens the front doors, then shuts them.

I've never been so pissed-off at Muni as I am right now.  I've already filed an ADA complaint against them.  Just because I filed a complaint with Muni, odds are, the operator will not be punished.  So what better way than use my blog to further humiliate the driver and this agency.

Info to know:
Line: 38L-Geary Limited
Direction: Outbound to 48th Avenue & Pt. Lobos
Location of incident: 20th Avenue and Geary
Time: Approximately 2:00PM
Bus number: 6415
Operator: Male, Asian, mid age

On a final note, I boarded the next 38L-Geary Limited and behind me was a lady with a walker needing the wheelchair lift.  After I boarded and took a seat near the front, the person sitting on my left commented to the lady needing the wheelchair lift "you've got to be kidding me."  I wanted to slap that person; learn to keep your mouth shut if you don't have something nice to say.