Clipper Card Coming to Apple Pay and Google Pay

 

That's right, Akit is out of retirement for just this special story, after more than four years of not blogging.  How are you?  I've been doing well; in the last four years, I've got a job promotion with a decent pay raise, and I've been working remotely from home for nearly a year due to this virus.  Hoping I can get the vaccine in the coming weeks and eventually return to in-office work.

If you read the blog entry title, the Clipper card will be available with Apple and Google Pay starting Spring 2021.  If you want to read the articles, see the Apple Pay article and Google Pay article.

For you very long time loyal readers, I've been blogging about the Clipper card, and it's former name, the TransLink card for such a long time.  Since not much has changed, I can help provide some insight in what your mobile phone wallet will do for you.  However, since I own an iPhone and Apple watch, information about how Google Wallet may be limited.

Want to sign-up for an email notification when Clipper is ready for Apple Pay?  Click here to go to Apple's website to register.

Let's look at the benefits and features that will come with Clipper Card on Apple Pay:

1. No more carrying a plastic card with you.
2. For Apple users, it will be available on Apple Watch and iPhone.
3. Express Transit will be supported on Apple Pay.  What this means, there is no need to open your Apple wallet on your phone or watch.  Just tap the phone or watch on the reader and it will automatically open the app and scan.  But it does require you to activate this feature on your wallet's settings.  One thing to note, if you just restarted your phone or just put your watch on, you need to authenticate yourself with your passcode to have the Express Transit feature on standby for your next ride.
4. Express Transit also works if you are in power reserve mode, but only on iPhone.  Power reserve mode is when your phone shuts down due to low battery, but will function as your Clipper card for up to five hours until you can recharge your phone.

Here's some possible features that may come with the Clipper Card, but this comes from learning about how this works from reading and watching videos about the Suica card which is used in the Tokyo, and WMATA's SmarTrip card used in the Washington D.C. area:

1. You can add cash funds or possibly passes by purchasing them on your phone, and would be available for instant use.  There would be no need to reload your virtual card at a ticket vending machine, such as at all BART stations, or visit a Walgreens or retail store.
2. You will be able to transfer your blue plastic card's data, cash purse, passes, etc. to your virtual wallet by allowing your phone to scan your card.

We've seen the benefits, now the problems:

1. You can only add your Clipper card to one device, either your iPhone or Apple Watch, not both.  You can have it on both, if you have separate cards.  Hard choice, phone or watch?
2. If the ability to transfer your plastic card's data to your mobile device is allowed, once transferred, your plastic card is void.  You cannot use both the mobile wallet and plastic card. Please note, this is coming from the SmarTrip website; I would assume it will happen to plastic Clipper cards once migrated to your phone or watch.
3. If your card needs to be read by a fare inspector or any person who uses a handheld reader, such as a cable car conductor, Express Transit feature on Apple Pay won't work; you'll need to open up your Apple wallet on the device you have your card on.
4. The Commuter Check debit card is not supported on Apple Pay because I just tried adding it.  Unless if Clipper has a separate app that someone can manually enter their card number, you may not be able to reload Clipper card purse funds or buy passes using the commuter benefits card via your phone; you would have to do it at a vending machine or retail store.
5. If your watch or phone is dead or if you have a battery that isn't holding its charge, maybe stick to your plastic card.  Non functioning devices means no working Clipper card.
6. If you ride Muni occasionally, take at least two rides, and don't ride the cable cars (and they are not operating due to COVID), it's better to use Muni Mobile's day pass for $5, as a single ride on Clipper and Muni Mobile is $2.50.  Clipper cards don't have the $5 pass available to purchase.
7. It is unknown if you can migrate your SF State ID card with Clipper (for the Gator Pass) to your phone.  It is also unknown if you can migrate a Senior card, RTC discount card, and other discounted cards to Apple and Google Pay.
8. One last thing, it's highly unlikely that contactless credit and debit cards, including Apple and Google Pay credit/debit cards will be accepted on Clipper.  The major weakness of the Clipper card system is that all card readers on buses are not connected through cellular service 24/7 to verify if the card is legit or stolen.  Clipper and formerly TransLink has been in use for nearly 20 years.  There's planned 2.0 upgrade coming in the future.

Okay, what would Akit do?  I have the blue plastic adult Clipper card, iPhone, Apple Watch, and a commuter debit card. (Remember, you may not be able to have the same card on the iPhone AND Watch)

• My option would likely be my Apple Watch.  Especially since face masks aren't friendly with Face ID on iPhone, Apple Watch seems to be the easiest choice, I can just tap the watch over the reader.  Although, in the case of Muni metro and BART gates, my watch is on my left wrist, so I'll have to move my arm over to scan it.  I would also activate Express Transit so I don't have to open up the wallet on the watch and scroll to the Clipper card.
• A possible problem is using my commuter debit card as a funding source to reload my virtual Clipper card, since my debit card can't be added to my Apple wallet.  Hoping they will have a new Clipper card app that lets me add funds by manually adding a commuter benefits card.
• For longer day trips within San Francisco, I would not use Clipper, and instead use Muni Mobile for their $5 day passes (no cable cars) or $13 one day passport that includes cable cars.
• Cool tip: Once cable cars resumes service, it's $8 for a single ride.  Two cable car rides costs more than an all day unlimited Muni Mobile one day passport good for all the cable cars, buses, light rail, and historic streetcars you want.

Want to see how a contactless transit card works?  Watch this video of the Suica card on Apple Pay is being used at a fare gate at a train station in Japan: https://www.youtube.com/watch?v=HNzi5b1Rsxc&feature=youtu.be

MuniMobile Smartphone Payment App is Now Available for Everyone

Contrary to the news media saying next week Monday, the MuniMobile fare payment app is now available for download on the iTunes App store for everyone to use.

If you have an iOS phone, go to the App Store and search for "MuniMobile."  If you are on a computer, click here to go to Apple's iTunes Preview site to read about the application.

Since I don't own an Android, I can't verify if it's available.

As I was a beta tester, I was able to play around with the app and I did buy a couple of single ride fares to try it out.  I didn't encounter any fare inspectors, but all the bus drivers knew what it was and let me through without asking any questions.

The only real odd thing about the app is the Muni logo is backwards when the animated bus passes by from the left to right; the MuniMobile ads posted on the buses show the bus going the other direction with the logo facing correctly.

To learn more about my experiences with the MuniMobile application, visit my other blog entry.

Lastly, if you want a personal recommendation, stick to your Clipper Card; it's the only method to get inter-agency transfer discounts or free Muni rides from Daly City BART.  MuniMobile is better for tourists (especially the Passports on sale), people who rarely ride Muni or wants to pay for their rides with a credit card, and as a backup fare option if you run out of Clipper Card money.

Testing San Francisco MuniMobile Fare App

I haven't posted in over a year as I went into retirement from blogging, but Akit's out of retirement for a special edition blog post!

I was recently selected out of 1,600 applicants to participate in the SFMTA/Muni Mobile Fare App beta testing.  From what I've read around, about 800 people were selected to be Muni's guinea pigs for this project.

This reminds me of the days when I was a pilot tester for TransLink (old name for Clipper).

Let's give you folks who didn't sign up or selected a taste of how this all works.

First of all, you need to have a phone operating on Apple iOS or Android.  Once Muni releases the program to the whole public, you can download it at your application store for free.

When you first use the app, you can choose to register for an account or you can look around the app.  But if you want to buy fares, you must register for an account.

The Ticket Choices
You get to pick a variety of options, including:
1: Basic single fare
2: Single ride on a Cable Car
3: 1, 3 or 7-day Passports (valid on all of Muni, including Cable Cars)

The photo on the right is for adult fares, but you can also select Senior/Disabled/Medicare, Youth, and SF Paratransit options too.

The prices are all the same as paying cash or Clipper, and has no credit card surcharge tacked on.

Once you select the item(s) you want to purchase, you simply use the app to pay and it will direct you to a PayPal site to handle it.  You can choose to pay with your personal credit or debit card, or if you have a balance on your PayPal account, you can use that too.

Use Your Ticket
Once your payment is confirmed, your ticket is stored in the "My Tickets" menu.  Click the ticket you want and it will give you one last chance to back out.  If you want to use the ticket, click "use ticket" and the ticket activates immediately.

If you are using a single fare ticket, you should only activate it when you see the bus or train arriving.  90 minute clock immediately activates, and this will also be your Muni transfer; the driver will not give you a paper transfer.

Once the ticket is activated, it will show an animated screen with blue skies, clouds (or is it Karl the Fog?), Sutro Tower, and the Muni vehicle driving by every so often.  The expiration will show on the top, and the type of ticket purchased on the bottom.

Just show the screen to the driver to verify it's a legitimate fare, take a seat and relax.

If you touch the screen, the background colors will change.  GlobeSherpa who made the application must have done this to prevent people from fraudulently using the app by playing a video clip or showing a screenshot.

If you touch the QR code on the lower right corner, it will show a large QR code that fare inspectors can use to verify your ticket.  I haven't encountered one yet, but who knows if they will carry a device to verify the QR code or not.

You can also close out the app and easily return to the Muni app to restore the ticket.

Expired Ticket
Once it expires, the ticket still looks like it's valid, but it's not when you compare the top time of 7:55PM to the bottom time of 7:54PM (left photo), but once you return back to the main menu by clicking on the left arrow on the top and then restore the ticket, it will definitely say: "EXPIRED" (right photo).  It's an odd quirk, hopefully something that can be fixed.

In Summary

Why you should use this app:

1. When you don't have cash or your Clipper card on hand, it's an easy way to pay for your Muni fare.
2. You want to pay for Muni with a credit card.
3. If you don't want to disclose your credit card info, you can load some funds in your PayPal account and pay for Muni that way.
4. You can buy Muni passports without visiting one of the few locations in the city for them.
5. You can buy Cable Car tickets without hassling the conductor.
6. It's eco friendly because you don't get a paper transfer or receipt in return.
7. Faster than Clipper because once you pay for the ticket, you can activate it immediately.  If you order something on Clipper via their website, it can take up to five days to activate.
8. If you activate your single fare ticket after 8:30PM, your expiration will be 5AM the next day (a.k.a. late night transfers).  Clipper cards and those paper tickets at the metro vending machines DON'T give you late night perks, just the lame 90 minutes.

Why you may want to avoid this app:

1. For single rides, you are better off paying cash to the bus or metro operator and getting a paper transfer.  You'll always get a minimum of 90 minutes, but most hand torn paper transfers have much longer expiration, sometimes even four hours.
2. If you transfer from BART, Golden Gate Ferry, Golden Gate Transit, or SF Bay Ferry to Muni you don't get the 50 cent inter-agency discount with the app, it's only good on the Clipper card.  Make sure to pay for your ferry, BART, or GGT fare with your Clipper card, and use the same card on Muni to get your discounted ride.
3. If you transfer from Daly City BART to Muni, you get two free rides, one away from the station on the 14R, 28, 28R, 54, and 57, and one going back on the same bus lines within 24 hours, but it's only on Clipper.
4. They don't sell monthly passes, it's only on Clipper.
5. Prepaid tickets have an expiration date.  I bought mine on October 23rd, but if I don't use it, it will expire on January 21st.  Not a good idea to hoard those tickets.
6. You have a smartphone with a lousy battery.  If the battery dies, you can't use the app!
7. If you have a credit card that gives you a bonus when using it for travel (e.g. 2% on travel vs. the standard 1%), you won't likely get that bonus because it is charged through PayPal.
8. If you use a pre-tax commuter benefit debit card, it looks like it's not supported on the app.  It's because the credit card processing is done through PayPal which may not be acceptable to the required federal standards for commuter debit cards.  Continue using your debit card on Clipper.

CORRECTION: Commuter benefit debit cards are accepted as per SFMTA's website: https://www.sfmta.com/getting-around/transit/munimobile/munimobile-frequently-asked-questions#BuyingTickets

However, do not link a your commuter debit card via your PayPal account.

Suggestions on Improvements:
Muni and GlobeSherpa can do a handful of things to make it better.

1. Make the expiration easier to read.  A light blue sky background with white letters is hard on people, especially for the operator to read.  White letters is fine, but some black shadow for the letters makes it easier.
2. I was expecting some more backgrounds in the animation.  Why just Sutro Tower?  Why not Coit Tower or the Golden Gate Bridge?
3. When a ticket expires, it needs to automatically grey out and the orange bar is shown saying EXPIRED.  It should not be the normal background.
4. Allow commuter benefit debit cards be accepted to purchase tickets.
5. Fingerprint scan option to open the app, especially helpful to prevent your kids from accidentally activating your tickets.

Clipper Card on iPhone's Apple Pay Service - Could it Really Happen?

Greetings readers, it's been a while since I've blogged.  I'm still happy and well, but I've been sticking to my public social media accounts on Twitter and Instagram more often.  I thought I'd write a blog entry today because of what's been happening in the news for the past week.

The announcement of the next generation of iPhones, in particular Apple Pay, is really attracting a lot of news these days as the next cool way for people to pay for stuff at their favorite big retailers without pulling out their plastic credit card.  And while the Android platform has been using their NFC chips for a good while to be able to pay with credit cards and read NFC tags, with Apple playing along, that puts a huge chunk of the smartphone market able to now use NFC technology.

But what really intrigues me about the big evolution of NFC to be capable on Apple devices is the opportunity for public transportation to play a role in being a part of it.  Simply put, will the Clipper Card be an option for Apple Pay and Android?

Here's the pros if the Clipper Card was available as an option for people to scan their phone to a Clipper Card reader:

1. No more carrying a plastic Clipper Card in your wallet.  Just put your phone to the reader to handle your fare/pass transaction.
2. Be able to instantly view your card's balance, transfers with the time it expires, and your passes.
3. Be able to instantly view your ride history, and have instant proof of payment on hand for fare inspectors.
4. Using the Clipper Card app, be able to add card value or buy passes using a linked credit card with instant available use, without the horrible five day waiting period currently in use for people who buy online for their plastic card.  Read about the five day rule here.
5. Also, using the Clipper Card app, people can also purchase day passes like for Muni.  Muni does sell the passports for Clipper, but people still prefer the scratch-off ones or buying it from the Cable Car conductor.
6. Also, there could be an option for people to not use a Clipper Card, and instead use a registered credit/debit card to make their one-time transit fare payment.  It might be a cool perk for those with pre-tax commuter benefit debit cards to simply tap their phone and just deduct the balance from the card; no more need to load the money to a Clipper card, just touch and pay.

But there are some cons:

1. It may not be possible to have Clipper do this.  The Clipper Card system itself was one of the first smartcard systems ever in the United States, and as of today, the system is outdated when compared to other agencies using smartcards.  When Clipper first started, it started as the TransLink card program which the MTC awarded a contract to ERG, a leader in smartcard technology for transit systems.  But many years later, Cubic, a titan in the transit technology market, bought out ERG and took over its contracts, including TransLink/Clipper.  The folks at Cubic had an uphill battle to get their products to properly function with the thousands of ERG cards and technology in use, such as the BART and Muni fare gates (Cubic products).  Cubic had to take the right route, they couldn't remove the ERG products already wired and installed and start from scratch (that would cost a ton of money), so they made a hybrid system so both ERG products and Cubic products work together.  Since the Clipper system is outdated, it may not be able to take mobile phone payments. 
2. If the above is true, we may have to wait until 2019-2020 for the next generation of Clipper Card technology to have the features.  The expected end of life for the currently installed technology is to end roughly around 2019 and that's when the contract with Cubic is to expire.  The Metropolitan Transportation Commission intends to put in the next generation of Clipper by starting from absolute scratch, instead of preserving the old infrastructure.  A simple way of thinking is, the MTC may be able to save money by delaying smart phone implementation until the 2nd generation system is functional.  Click here to read about the second generation of Clipper plans.

Akit's Opinions:
In my opinion, I wish the Clipper Card was available as a smartphone function to just tap the phone to a card reader to ride public transit, or even just allowing people to use a linked credit card to just tap and pay for their rides would be wonderful.  Also, with the ability to order passes or load more cash value from your phone means your virtual card on your phone will have instant available use of your pass or funds, without the terrifying five day waiting period or running to your Walgreens or train station to load-up.

But looking at all of the cons, this may be something the MTC may not want to pursue, especially if the Clipper Card program is to be in a coffin by 2019 and a new program will be functional by then.  The technology being used today is outdated but functions as expected.

If there has to be a compromise, here's my recommendation:
I feel this may be an opportunity for Clipper to work with Apple and Google to allow Clipper card users to get an app that utilizes a plastic Clipper card and an NFC capable phone to let people scan their card to read their ride history and review their balances on their card (currently, the FareBot 3rd party app for Android can do this).  This may also be an opportunity for people to order their passes, add cash value, etc. on their phone, and tag their card to their phone to update the card's data with the new information so people can instantly use the card with the new information.

What's your thoughts on this?  Leave a comment.

New Change to BART to Muni Transfer Policy using Clipper Cards

If you use your Clipper card to transfer from a San Francisco BART station to a Muni vehicle or metro, there's a change in policy regarding the transfer rule.

The old rule:
When exiting BART from any station between Embarcadero and Balboa Park, you have one hour to transfer to Muni.  When tagging the same card you exited with BART and use it on Muni, you get a 25 cent discount on your Muni ride.  When you are ready to take your next ride on Muni (after the Muni 90 minute transfer expires and its less than 24 hours from the time you exited BART), your next Muni fare transaction is 25 cents off.  This is the exact policy just like when BART stations issued paper discount transfers which gave the same benefit.

The new rule:
When exiting BART from any station between Embarcadero and Balboa Park, you have one hour to transfer to Muni.  When tagging the same card you exited with BART and use it on Muni, you get a 50 cent discount.  There is no discount for a second ride.

Note: This policy is not valid if you have a Muni monthly pass.  It must pay in Clipper e-cash funds.  As always, if you have a Muni monthly pass on your card, Clipper always seeks the best deal, instead of yanking $1.50 out of your pool of funds.

Also, this policy is not in use at the Daly City BART station.  Passengers still get a free ride on any Muni line that serves Daly City BART.

How did I notice the change?
When I go to baseball games at AT&T Park, I have to take BART and Muni metro to and from the park.  I noticed when I tagged my card on the Clipper card reader to get back after the game, I had to pay full fare.  When I got home, I reviewed my Clipper card records online and found out that there was that change in transfer policy.

Akit's Opinions:
It's a simple change that makes it more simplified for Clipper card users.  Instead of wondering if the return ride 25 cent discount works, you just get the full 50 cents off in the first Muni ride away from BART.  I like it.

Reference to policy: https://www.clippercard.com/ClipperWeb/muni/fares.do

Caught & Confronted Foul Mouthed Town Car Driver Stealing Taxicab Fares (VIDEO)

Earlier today, I confronted a towncar driver who was trying to sell to tourists a $3 ride to downtown.  If you watched the video above, the confrontation went ugly and I hoped he realized that he's going to be out of a job very soon and face a $5,000 fine.  I intend to report this to the California Public Utilities Commission and SFMTA enforcement.

But before I get to the laws about this, I also found out this mean asshole's vehicle isn't even legal!  Here, take a look:

The TCP number listed as per the PUC means it's not legal, so we have a dirty vehicle with a driver who steals fares.

The Laws:

The law about towncars and limos is they cannot do on-demand or solicit for rides.  Only licensed taxicabs are allowed to do this.  Towncars and limos are limited to prearranged rides (e.g. appointments).  In San Francisco, this means only licensed San Francisco taxicabs can pick-up passengers without reservation and on-demand.

Limo and towncar drivers who solicits for rides are doing a lot of things wrong:

(1) They steal work from legitimate taxicab drivers.

(2) As it's not a taxi, the drivers may not be subject to the scrutiny the City and County of San Francisco enforces on cabs and their drivers, such as background checks, testing them on the city map, frequent vehicle inspections, inspecting taxi meters, and liability insurance.  A few years back, I had a towncar pull over and passengers yell at me: "do you know where Nob Hill is?"  I responded: "You should fire that driver."

(3) Limo and towncar drivers have been known to rip-off passengers by advertising a cheap ride, then jacking the fare or dropping passengers off in some not so nice areas.  I've never heard of a $3 and even a $5 fare from Fisherman's Wharf to downtown before.

(4) They take advantage of tourists who doesn't know the laws, BUT I DO.

Why did I record and confront that driver?  Here's why:

A week ago, I was waiting at that exact location for a F-Market trolley, but they were taking forever to show-up.  During that time, two limos pulled over in front of the stop, opened their door and solicited a "$5" fare to downtown.

The first vehicle driver, I asked him: "Are you aware of the MTA laws about soliciting?"  He knew he just got caught by a local resident who knows the laws.  He apologized, got back in his car, and apologized again at me.  Since he was playing nice, I told him I wouldn't report him.

The second vehicle driver, I said nothing.  Instead, I decided to take a photo of his vehicle and record about 15 seconds of material while he took about five passengers.  At that point, I decided to take a few minutes at home to report it to the SFMTA, and an inspector contacted me a day later for a copy of the photo and video.  I'm expecting the inspector's case to be a slam dunk and a fat $5,000 fine.  See video and photo:

Today's lesson!

Today's lesson, don't get cheated by illegal operators.  I have a new found respect for cab drivers who do follow the laws and have the right to take on-demand rides.   The cab drivers have to make a living, and I hope the PUC and the cops find that illegally operating towncar and that foul mouthed driver, and tow it away.

I KNOW MY RIGHTS.  FEAR ME you illegally operating towncars and limos.

Why the SFPD are Doing Muni Fare Inspections Improperly and Citing Innocent People

This morning, I was reading an article written by Jessica Kwong for the SF Examiner about a Muni passenger who was written a ticket by a San Francisco Police Department officer for not paying their Muni fare with their Clipper card.

The article stated the passenger boarded the F-Market streetcar and used his Clipper card to tag at the entry.  Ten minutes later, a SFPD officer asked for proof of payment from the passenger and tagged the passenger's Clipper card at the vehicle's card reader to verify.  The card was rejected and the passenger was issued a $200+ citation for fare evasion.  However, the passenger retrieved his Clipper card records from the Clipper Card website and it showed he did pay the fare.  The passenger intends to contest the citation in court next week.

The news reporter also got statements from SFPD officials and SFMTA/Muni basically stating that a police officer tagging a customer's card on a vehicle card reader is sufficient enough and there's no problems with it.

However, with my expertise on writing about the Clipper Card for numerous years, there's some serious flaws with having police officers and fare inspectors to verify a passenger's card use by tagging a card reader.  Here's why:

1. When a passenger boards a Muni vehicle and tags their Clipper card upon entry, the card reader will immediately verify the transaction with a green light and single beep.  The screen will also show the type of transaction completed ($2 fare deducted, transfer being used, or valid pass).
2. Once the card is tagged, it cannot be tagged again on the same vehicle reader; this rule is called "passback."  This is a standard rule used on all electronic transit fare cards to prevent a passenger from using the card for valid entry, and "passing back" the card to their friend or family member to tag the card again so they can score a free ride.
3. The "passback" is removed after a certain set amount of time for those who ride the same bus again for a return trip (for example, if I board a 6-Parnassus bus at 1PM, have lunch, and board same exact bus at 2:15PM, the passback is eliminated and tagging my card won't result in a rejection).
4. When a passenger transfers to another vehicle, the card is perfectly okay to tag and get the green light to enter.  This is because they are boarding a new vehicle, even if they tag card on bus #1 at 1PM, and board/tag bus #2 at 1:10PM.

PROPER FARE INSPECTION: When a police officer or fare inspector uses a handheld card reader that is issued by Clipper, it will read the card and verify if the card was tagged or not by showing a "YES" or "NO" on the screen, followed a confirmation sound of "ding" or "buzz."  If it says no, inspectors can immediately review the card use history clicking on a few screens on their reader to check if there's a valid pass and the last several times the card was used.  If it all checks-out fine after the secondary card history check, all is well; but if it shows passenger failed to pay, a ticket is issued.

IMPROPER FARE INSPECTION: If a police officer or fare inspector verifies use by tagging the card to a Clipper card reader, it will either give a single beep/green light confirmation or red light/error confirmation.  The single beep/green is because the "passback" was eliminated after the set window ended, but a red/error sound means the "PASSBACK" IS STILL ACTIVE.  Cops and fare inspectors SHOULD NOT use this method of inspection because if they get the red light, and are ignorant to realize "passback" is active, the passenger gets a citation and have to waste their time at a court hearing to fight the charge.

As for the statement from SFMTA's Paul Rose saying there's "no concerns" about law enforcement officers verifying via the vehicle's card readers, he is half-correct and half-wrong.  Here's why:

1. Correct statement: This can only happen in the Muni metro.  Only if a passenger tags their card upon entry to a subway station's fare gate, and a police officer verifies by tagging the card on a train's card reader, it will give the green light.  The rules state when a Muni passenger tags their card upon entry via a faregate, it is not necessary to tag their card on the vehicle card reader when they board the train; but if a passenger tags their card in the vehicle (after tagging card to enter the metro station) and a police officer checks the card, say 10 minutes after on the vehicle card reader, it will result in a red light/denied message and is subject to a ticket, even though they have tagged their card lawfully at a Muni fare gate.
2. Incorrect statement: There is a serious concern if a police officer verifies a passenger's Clipper card at the vehicle card reader because the "passback" may still be active on the card.  Reason for this explained earlier in this blog entry.

Akit's Opinions:
In summary, if we assume the passenger does have proof from the Clipper Card website saying he did tag his Clipper card and was cited by a police officer, he should be found not guilty or have his case dismissed on the grounds that the officer improperly issued the ticket.

Due to the poor judgment of the police and SFMTA, and improper procedures to verify Clipper card use, strict policies needs to be written-up to prevent this from happening again.

Fare inspections SHOULD NEVER be verifying card use by using a vehicle's card reader because of the "passback" policy.  ALWAYS use the handheld card reader.

Horrible Budget Ideas from the Geniuses at Muni (SFMTA)

On February 4th, the SFMTA Board of Directors had a special meeting covering various issues and topics.  One of the topics they covered is the upcoming fiscal year budget by showing a PowerPoint presentation.  Thanks to the public disclosure laws, we are able to view the materials the board gets to see.

To view the budget presentation, click here.

A lot of the material was all blah blah blah that wouldn't matter to me, but I found a chunk of information that made me quite frustrated that SFMTA employees would try to make the Board even think about accepting.

If anyone recalled the Mayor Frank Jordan era, Muni decided to implement a new fare structure where passengers had to pay an extra 50 cent fee to ride express buses or pay for a premium Muni pass, and eliminated all transfers.  The citizens hated it so much that Muni decided months later to restore transfers and kill the premium fees for all express buses.

So here's the stuff that made me go nuts:

Page 10: Automatic Indexing
The SFMTA is going to raise the price of its fare products by 3% for the 2015 and 2016 fiscal years.  What this basically means is your Muni fare will increase from $2 to $2.25 ($0.75 to $1 for youth, seniors, and disabled), and monthly passes will rise two dollars for adults and one dollar for discount passes.  Some of the fare products like visitor passports and cable car fares will remain the same.

#Muni wants to consider making the F-Market equal to the Cable Car single ride fare ($6). Are you FUCKING NUTS?
— Akit (@AgentAkit) February 5, 2014

Pages: 15 and 16: Possible Revenue Sources
I thought they've gone insane by proposing these ideas to generate extra money:

1. They want to raise the price of riding the F-Market historic streetcar line.  On top of the regular Muni fare, a premium surcharge will be $1 per adult, and $0.50 discount for eligible people.
2. Or instead of a surcharge, one idea is to charge passengers the equivalent fare that Cable Car passengers pay at $6 per single ride on the F-Market.
3. For passengers who ride the limited lines and peak express bus lines, a surcharge on top of the regular single ride Muni fare of $1 for adults and $0.50 discount for eligible passengers.
4. A policy to ban "M" Muni Only adult passes to ride the limited and express bus lines, therefore forcing those passengers to either pay for a "A" Muni premium pass or pay the FULL MUNI FARE + SURCHARGE if they only have the "M" pass.
5. A plan to increase visitor passport fares by $1 or $5.
6. A plan to increase the "A" pass $2 above indexed price due to BART's increased cost for rides within San Francisco.

However, since the Clipper card would be responsible for many of the fare and pass transactions, it will come at a big cost to Muni to modify the fare structure.  They estimate it will cost more than $250,000 to have the Clipper software rewritten with the new rules, but also have to tackle the Title VI equity analysis.

#Muni also wants to charge extra fare for express buses & limited lines? Or if you have "M" pass, pay FULL FARE?  Are you FUCKING HIGH?
— Akit (@AgentAkit) February 5, 2014

Pages 17 to 20: Possible Revenue Reductions
So by raising money (as seen above), the agency also wants to lose money in their real stupid ideas:

1. The SFMTA wants to continue the free Muni for youth program at an expense of $2.7 million for the 2015 fiscal year, and $2.8 million for the 2016 fiscal year.
2. The agency also wants to extend the free Muni for youth program to include 18 year olds which will balloon the program's expenses to $3.6 million for 2015 FY, and $3.7 million for 2016 FY.
3. If the agency considers number two, they will also have to rewrite what "youth fare" means for passengers.  By redefining it to say it's good for 18 year old passengers, Muni is expected to lose up to $2.1 million in fare revenue.
4. If the agency decides to eliminate Sunday meter parking fees, the loss would be about $9.3 to $9.5 million a year in revenue.  This takes into account the agency's estimated 'cost savings' for killing the Sunday meter program.
5. If a proposal to give free Muni to seniors and disabled passengers is approved, upon the assumption that 50% of citizens are eligible, Muni is going to lose at least $4 million in revenue, and if it's increased to 67% are eligible, Muni is going to lose at least $6 million.

Free #Muni for seniors where up to 50 to 60% would qualify?  You got to be kidding.  75 cents a ride is damn cheap. Cost program: $4M to 6M.
— Akit (@AgentAkit) February 5, 2014

Akit's Angry Opinions
I've never seen such stupid ideas in my life.  So let's go down the list of their bad ideas.

1. New adult fare at $2.25 a ride will definitely slow down the system for passengers paying the farebox; although, the agency would consider giving passengers who pay with Clipper a fare discount as a way to encourage more usage and speed boarding times.
2. I really don't like the idea of charging any premium fee for the F-Market route, especially for those who live near the F-Market line along the Embarcadero.  Why punish the average citizen who can't afford the parking rates and make them pay extra to get to their house or workplace?  The F-Market has been the perfect alternative for visitors and citizens to get to Fisherman's Wharf without paying the insane Cable Car single fare fee of $6 a ride.
3. What I hate even more is if Muni charges a $6 fee for the F-Market, equal to the Cable Car fare.  If anyone recalls the 74X CultureBus, a premium Muni bus service, they were charging a very high premium fare of $7 a ride (went up to $10), and because of the high fare for passengers, died a horrible death because of severe lack of ridership.
4. I am very against the idea of making all limited lines and peak express lines a premium fare service.  If anyone recalls this, I reported back in 2010 that Muni attempted to make the express lines a premium fare service and rejecting "M" passes, but finally decided in September 2010 to not go forward with the idea.  Some people have to commute long distances on Muni, and the limited and peak express buses helps get them to their destination in a respective amount of time.  If there's a premium fee, it will force people who can't afford the extra cost to take the much slower local buses.  But how about the people who live west of 43rd Avenue and Geary?  The only bus line from 48th Avenue to 43rd is the 38L-Geary Limited inbound line, and will you force the elderly and disabled who live deep in the Outer Richmond district to walk several blocks just to save money?
5. If Muni says okay to a premium fare for limited or express buses, I'm very against having "M" pass passengers get their passes rejected and being forced to pay the regular fare PLUS the premium fee.  At least give these people some respect by either honoring the pass and charging a small surcharge or honor the pass as full fare with premium.
6. I've never liked the idea of giving out free passes to kids.  I applauded the MTC board for saying screw you to the kids on the idea of spending public money for free rides for the youth, only to have the SFMTA board decide to spend its own cash for the pilot program.  And the youth responded by humiliating themselves in the news media by getting angry (here, take a look at a Chronicle picture of a kid so upset he's not getting free rides on the bus).  Renewing the program comes at a huge expense to us taxpayers.  Remember kids, the price you pay for Muni rides today is the best offer versus all the other major transit agencies in the Bay Area.  And, you get a FREE TRANSFER.
7. Oh, and let's not forget the idea to give seniors and disabled passengers free rides too.  Where do you think that money comes from?  The public's pockets.  I wonder how many people will try to fraud Muni and the MTC who issues the disabled IDs.  Get a crooked doctor to sign-off paperwork and why not apply for a shot a free rides on Muni for life?  Sounds similar to people who cheat the disabled parking placard system.
8. Last but not least, let's talk about the end of the Sunday meter fees.  I think charging for Sunday meters is a great idea because business districts gets more turnover (more customers), there's more available parking, and for anyone who doesn't want to pay the meter fees, can opt to ride Muni as an alternative.  When Sunday meters was free, visiting neighborhoods with major parking issues like Irving Street from 19th to 27th Avenue was horrible; cars wouldn't move for hours and some people would double park forever waiting like a vulture for an open space.  So keep the Sunday meters running.

A lot of times, Muni's 'smart people' likes to rattle the cage and think of these harebrained ideas, including restoring programs like charging a premium fee for express buses when it utterly failed in mere months over 20 years ago.  Some of these ideas won't likely be implemented because it will anger the public, but some might fly without a doubt like continuing to give the kids free rides.

When Muni pulls these ideas out of their ass, I'm very grumpy.  I would spit on their grave if there was one (can anyone find the CultureBus gravestone?), but for now, it's just ranting on this blog.

If you feel the need to express your opinions about Muni's ideas to raise money and give out more free crap, contact your city supervisor.

Muni Substituting Diesels on Trolleybus Lines on Sunday - Major Delays to Happen

This Sunday is the big NFC championship game where the 49ers are traveling to Seattle to face the Seahawks.  But the more troubling issue is why Muni is not allowing any trolleybuses to run in the city, and instead substituting it for diesels all Sunday.

From the Chronicle, the reason why the trolleybuses are being locked in the garage is a precaution in case there's fans rioting in the streets.

Riots?  If citizens wants to riot, they'll vandalize or destroy any Muni bus they please, regardless if it is diesel or electric.

The truth of the matter is, if Muni takes all the electric trolleybuses off the streets on Sunday, you will experience severe delays on all trolleybus lines.  There are not enough diesel buses to make-up for a huge loss.

And how do I know of the delays?  Last week Saturday, Muni switched all electric lines running along Market street to diesel only (excluding the 14-Mission), but they had a legitimate excuse, there was major road construction on Market and it blocked the overhead wires and the tracks used by the F-Market.  I ride the 6-Parnassus, but the diesel buses ran too far apart, with wait times of 30 to 40 minutes; normally the wait with trolleybuses is about 15-20 minutes.  Even the bus substitution for the F-Market was terrible, I was waiting 25 minutes for a bus that was sardine packed; after that point, I turned around and went home.

But wait, there's more.  This Sunday, Muni is cutting-off all Cable Car and F-Market service and they are also going on diesel as well.  For the entire three day weekend, the N-Judah will not run trains from Duboce and Church to Ocean Beach, and instead run much slower and smaller capacity buses.  This means that all the diesel lines will be STRETCHED THIN.

I seriously question the SFMTA's choices of cutting-off all the trolleybus lines for diesels.  Like I said earlier, with all the lines being forced to diesels, there is not enough diesel buses to make-up a huge gap like this.

Muni's 10-Ride Ticket Books (Tokens) Finally Gets a Grave

Quietly announced this morning, the people at the SFMTA announced the upcoming end of sales of Muni 10-ride ticket books sold for Clipper cards.  The sales will end starting on January 1, 2014 and any person who has in possession a 10-ride on their card must use them no later than July 1, 2014.

Why are the 10-ride ticket books going to extinction?  It's elementary, Watson; you see, the 10-ride books was not sold at a discount, so it's the equivalent as paying in cash or Clipper e-cash.  10 ride books costs $20, but the regular adult Muni fare is $2 a piece, so the ten-ride book basically dug itself its own grave.


A Little History About Multi-Ride Books and Why it's Dying a Horrible Death
Back in the 'good old days' of Muni, they sold tokens in bags of ten.  The little coins was sold in bulks of ten so passengers can save 25 cents per ride.  It wasn't until 2005 when a fare hike from $1.25 adult cash fare went up to $1.50 caused the little coin's demise.

Since the regular cash fare and passes was going up, people wanted a fare product that was resistant to the hikes, and that was the Muni token.  People decided to hoard them by buying as much as they can, that Muni was starting to run short of the coins, had to limit customers to how many bags they could buy, and decided to not produce more coins because it costs more to produce them.

Muni transitioned during that time from actual metal tokens to paper token tickets to meet demand.  But with a new policy of no discounts, people who decided to buy them had to spend $15 for a 10-ride ticket book; this meant a very small population of San Franciscans and commuters could use the ticket books because of programs like Commuter Check which had to be spent on physical transit media, like the 10-ride books.  This program continued for a long time until the Clipper card came to life.

Strangely, when the Clipper card debut and the new Muni metro station ticket machines opened-up, Muni stopped selling the actual paper 10-ride tickets in favor of having passengers load them onto Clipper cards.  But since there were no discounts for buying in bulk, the demise of the 10-rides was going down the drain even more.  People who used commuter benefits programs are now able to transfer their benefit funds into Clipper e-cash funds that was universal money good on many transit agencies.

Basically, with Muni's decision to not provide bulk discounts for buying transit rides in advance is the primary reason in my opinion that the ten-ride books are finally being executed by a firing squad.

If you want to learn more about the history of Muni tokens and it's eventual death, read a past blog entry I wrote three years ago.

Akit's Opinions & The Future?
I think it's fine for Muni to finally end the 10-ride books.  The end of the books means that the Clipper card sales options will be one less, therefore simplifying the already complex Clipper card program crammed with various types of passes, transfer rules, and many other transit agency policies.

But how about Muni taking on the lead like AC Transit by offering passengers paying e-cash with Clipper to get a discount?  AC Transit proposed to passengers that if you pay with Clipper, you will save 10 cents from the adult fare, so instead of feeding a cash box $2.10, you just pay $2 with Clipper.  Muni should provide this carrot on a stick to encourage passengers to use Clipper to reduce delays because of passengers paying in cash.

Photo of Muni ticket book by Flickr user: cbcastro using a Creative Commons License.
Photo of Muni tokens in hand by Flickr user: joe.moore using a Creative Commons License.

What's Worse Than Nail Clipping on Muni? Using Your Speakerphone

The annoying ass perp in pink.

I've blogged in the past about people who have done some annoying stuff on Muni (see questions and thoughts while riding Muni).  Number one was nail clipping because the sound is so irritating, but I think I found my new number one annoyance while riding Muni.

If you've watched the season premiere of South Park, it showed an irritated Kyle who is frustrated at Eric Cartman for having conversations on his cell phone by using his speakerphone everywhere he goes.

But while that happened in the animated television world, it happened on Saturday early afternoon when I was taking the 44 bus going northbound.  When the bus was in Golden Gate Park to stop in front of the Academy of Sciences, I saw a woman pull out her smartphone and was making a phone call.  All seemed normal at that point until I started hearing the automated telephone greeting through her speakerphone.

The entire back half the bus can hear the automated message on her phone and she was able to connect to a telephone operator to ask questions and get responses.  To make matters even more amusing, it was a conversation with the operator that would be confidential or a private matter, such as calling your credit card company or your doctor.  She continued having the conversation back and forth between the operator, and I can hear the conversation while I was listening to music with my headphones.  I snapped a couple of pictures of her so I can humiliate her on my blog, Twitter, and Instagram accounts.

Get off the bus and chat.

The people around me was rolling their eyes at her while the conversation kept going on, and it finally stopped when she exited the bus at 6th Avenue and Geary.  Thank my patience for not outbursting and telling her to shut the hell up or stop using the speakerphone, because I was getting close to doing just that.

Are some people so oblivious these days they'd pull a stunt like that on public transit?  It's a private conversation you fool!  Even the automated message on the bus reminds passengers to refrain from using their cell phones to prevent crime; it should also be a crime to yack on your cell phone with the speaker on.

DPW Gives No Citations and Inspects TWO DAYS AFTER Tow-Away Permit Expires for Champion Cleaning

Before you start reading this blog entry: If you haven't read the entire saga, start with the initial story, the laws I reference, and a first update.

Calling 311 for a Case Update
After I filed a report with 311, and was forwarded to the Department of Public Works for an inspection to be completed, I didn't hear a peep until I called 311 for an update this evening.

The update I was given by the 311 operator about my case, the DPW inspector went to the location on JULY 29TH.  That's TWO DAYS after the construction signs expired and the construction crew finished the job; this meant the DPW inspector could not site Champion Cleaning for breaking multiple laws, including the Transportation and Public Works Codes (click here to review the laws I cite for this particular incident).

Also, didn't the inspector notice the traffic cones with the signs on them too?  The cones with the signs are still on the streets today (July 30th).  The laws explicitly states it must be posted on wood, metal, a construction fence, and a wood/metal pole (e.g. telephone pole and parking meter pole).  Putting it on a traffic cone is unacceptable.

The watch says 7/28. It's an atomic watch. Click to enlarge.

I should also note, as the tow-away signs are still on the streets and was not removed after the tow-away period ended (July 27th), Champion Cleaning also broke another law, Public Works Code 724.3 (a) states: "...and shall remove it immediately upon termination of the permit."  The signs, a-frames and cones are still on my street on July 30th, and the inspector missed that one too when inspecting the location on July 29th.  See photo with the watch.

It begs to ask the question, why did DPW take so long to investigate this?

Here's an example of a situation where DPW fails at their job:
Today is Friday, and a construction company wants to do some underground work on my street. The project is going to happen on Saturday and Sunday, and I witnessed the tow away signs are being posted this morning, and the signs states the tow-away is effective on the upcoming weekend.

I call 311 at 8AM and complain to the city that the construction company placed the signs with less than the mandatory minimum of 72 hours notice, and they forward my case to DPW. However, the DPW inspector doesn't go on Friday, they go on Monday when the construction project is already completed and the tow-away permit has already expired; therefore DPW cannot cite the construction company for violating the law.

It's the same exact situation to me.  I complained to the city on Thursday morning, and they don't send an inspector until Monday when Champion Cleaning is long gone and the permit for the tow-away is expired.

If DPW doesn't quickly investigate citizen complaints of construction companies posting tow-away signs giving less than 72 hours notice, any construction project that lasts 3 days or less can easily get away with breaking the law multiple times and not get caught; this is because the agency won't send an investigator for a few days.  By the time DPW investigates, there's nothing to find, therefore no citations issued.

When I called DPW on Friday morning, the lady said it's likely an investigator won't show-up until Monday; I even told her that by Monday, the construction crew will be LONG GONE.

A Horrible Conversation with the 311 Operator
When I was having a conversation late this evening with the 311 operator, he said that if someone's car was towed away, the person could argue at a hearing that 72 hours notice was not provided, and the car should be released at no charge.

Does this 311 operator know how annoying it is to get your car towed all the way across the city to a lot next to the Hall of Justice, and hassle with getting a hearing at the SFMTA office on Van Ness & Market?  There is the possibility the city may say the tow was valid when you know it isn't, and you'll be paying over $400.00 for the tow fee, plus any possible storage fees at the lot.  But don't forget, if you have a job, taking time-off to go to the tow lot and get that tow hearing means lost pay or losing your vacation time you've saved.

If one of my neighbor's car was towed the same day they plopped that sign on my street, you might expect the the owner of the car to have a fistfight with the constriction workers the next day for calling the tow truck.

If Champion Cleaning gave the required 72 hours notice, this means none of my neighbors' cars would be towed (unless if they can't read).

Note: I do not know if any cars was towed on my block or not.  I have to assume it didn't happen.

--------------------

Hello, Police?
I also have to ask the question.  As I was present when an infraction was committed (watching Champion Cleaning crews placing the signs), why did the police refuse to help me by telling me to call a different city department?  Why didn't the officer at the Taraval station let me file a police report, or why didn't an officer drop by and talk to me so I can sign a citizen's arrest card?

A crime was committed, and if I read the state laws about citizen's arrest correctly, a citizen can sign a citizen's arrest card if the citizen personally witnessed an infraction, misdemeanor, or felony was committed.

Yeah, it makes me look like an asshole by calling the cops and if they arrived to give them a ticket, but at least Champion Cleaning would know that you don't mess with the neighborhood residents, especially those who left their car on the street and took Muni to work.

Don't mess with Akit, you'll get nailed on my blog.

The Lesson?
So what should the city government and construction workers learn from this?

1. Champion Cleaning must respect the laws regarding 72 hours minimum notice.
2. Do not put signs on cones.
3. DPW needs to respond to these allegations much sooner.
4. The police needs to respond if a person witnesses a crime.
5. Stop making citizens call in circles to get the proper people to respond to this problem.  I shouldn't have to call three city agencies and be told it's "somebody else's problem."
6. Don't fuck with Akit and his neighbors.  If Champion Cleaning continues to do the same practice they've done on my block and others nearby, expect another angry blog entry and a phone call to the Mayor.

Lastly, a commentator said I'm "a pain in the ass," in a good way!  Thanks Mike!

The War Against Illegal Tow-Away Construction Zone Signs (Champion Cleaning)

Hello assholes!

The saga continues.  Get yourself up to speed by reading my first blog entry about this, and the second one.

On Friday morning, I decided to make a call to San Francisco 311 for an update.  The answer I got back was the same old thing: They took my report, passed it on to Department of Public Works, and that was it.  I asked the operator to transfer me to the DPW and I spoke with a female staff member on the phone.  I explained the situation to her, provided my 311 case number, and said an inspector will be investigating it three days.

Three days?  I told the lady the construction signs and crew will be long gone within 48 hours.  I tried to put some pressure on her to get the shit done, I also asked her what DPW will do if Champion Cleaning calls for a tow truck when they failed to provide a minimum of 72 hours notice of posting the signs.  She couldn't answer.

It seems every time I call the city, many either don't give a damn, don't want to be helpful, or just pass the buck onto some other department.  I work for the State of California, but I don't treat people like crap; I treat them nicely as best as I can, and make sure if they contacted me by accident, I put them back on the right path to the right people who can answer their questions.

On Saturday (today), I went out in the morning and on the ride back on the 6-Parnassus, I noticed a white van parked in the middle of the block on 9th Avenue.  I decided to hop-off the bus and take a look around.  Other than the van in the middle accessing the sewer opening, I saw one of their employees sitting on someone's property and having a smoke break.

Now I'm wondering if any cars got towed or not.  Since it's after 5PM and the signs are now expired, parking is now restored.  But if they try to pull another fast one and throw some more tow signs without advance notice, I'll be hounding DPW again.

As for DPW, I'll be calling them again on Monday for an update.

In-Depth Research: The Illegal Tow-Away Construction Zone Signs in the Inner Sunset

Since I had to quickly write the blog entry about the illegally posted tow-away signs in front of my house, I decided to spend this evening doing some further research about this matter.

My late grandmother taught me to raise hell and advocate for what I believe in.  She sure did that by demanding redress for all Japanese Americans forced into the Japanese internment camps during World War II, and after many years of working hard and being a leader, all survivors received a $20,000 check and an apology from the President of the United States.  Now it's my time to raise hell against Champion Cleaning, the people who thinks it's totally okay to put tow-away signs and blatantly violate several laws in the process.

Here's what I did after filing a complaint with the city:

I gave a call to SF 311 for an update about my complaint and was told the message was passed-on to the Department of Public Works' street use department, but didn't receive a response back.  The next time I can get in contact would be as early as 8AM on Friday.

I decided to call the SFPD Taraval Station and spoke with a desk sergeant.  I explained the situation and he told me to get in touch with DPT (SFMTA Parking) about the matter.  I asked if I had the right to file a police report for a company violating traffic code 33.1, and he said I can't.  I also asked him if the station had a copy of any paperwork regarding any temporary tow away zones in their jurisdiction and he said they don't have materials about that; unlike what the officer at the SFPD Richmond station told me.

Seeing no purpose of trying to call in circles, it was time to look around the city law books online.

First stop: San Francisco 311's FAQ section about construction zones

Quoted directly from the website:

How far in advance should I apply for a tow-away zone permit? 
Tow-Away No Stopping signs must first be registered at least 72 hours in advance of the effective date and time. Once registered, the signs shall be posted at least 72 hours in advance of the effective date and time in order to give the public sufficient notice.

Since the construction workers placed the signs LESS THAN 72 HOURS, it's illegal.  If you recall, the construction workers placed the sign on Thursday, July 25th at 8AM; the posted sign said: 7AM-5PM and is effective from 7/23/13 to 7/27/13.  The construction contractors should have placed the sign no later than 7AM on July 20, 2013; therefore it's a violation of numerous city laws.

But there's more from the 311 site:

What do I need to know about posting tow-away zone signs?
Tow-away signs for construction zones shall be posted in accordance with the provisions set forth in Section 33.1 of the San Francisco Traffic Code and in accordance with the following criteria:

1. Signs shall be posted only within the limits of construction.
2. Signs shall be posted every 20 linear feet of occupied space with at least one sign at each end of the occupied space.
3. Place signs on wood or aluminum backing or approved equal.
4. Mount the signs securely to existing poles, posts, on Type II barricades per Caltrans specifications, or on construction fences.
5. The Contractor shall maintain the signs on a continuous basis and shall replace damaged or missing signs daily.
6. Contractor shall remove the signs and mounting materials immediately after construction has been completed.

Okay, let's do a little in depth about this one.  They followed #1, #2, and #5 correctly.

And the rest?  #3 #4 is in violation because while they did post the signs on A-frames, they broke the law by posting some of them on traffic cones.  #6 can't be determined until the project is done.

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Second stop: San Francisco's codes and laws posted online
As per San Francisco Transportation Code, Article 1, Division 3, Section 3.4, Subsection (b) it states:

"Building Construction, Maintenance or Repair. Any temporary Parking restriction or prohibition related to building construction, maintenance, or repair in the public right-of-way shall be posted in compliance with Article 15, Section 724.3 of the Public Works Code."

This basically means the construction signage under the Transportation Code must comply with the Public Works Code or it is a violation of Section 3.4(b) of the Transportation Code.

Let's go to Article 15, Section 724.3 of the Public Works Code.
Subsection (a) basically states 72 hours advance notice must be provided when placing the construction signs.  It also mentions:

"The placard shall contain the following information: name of the permittee, a telephone number where the permittee can be reached during the hours of the permit, the duration of the permit including start and stop dates and hours of use, a geographic description of the street space occupied under the permit, the permit number, and the Department's street space hotline telephone number. The Department shall provide a placard to each permittee."

Subsection (b) basically states the proper posting of signage, such as on a-frames and poles.

Let's do a little analysis about the posted laws I'm referring to on the "second stop." Champion Cleaning who posted the signs have broken numerous codes under the Transportation and Public Works Codes:

1. They DID NOT provide 72 hours notice.
2. DID NOT provide further information on the placards (items failed to mention: geographic description of street space occupied, permit number, and street space hotline number).
3. POSTED SIGNAGE on non-approved items (traffic cones).

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Last stop: SFMTA's "Blue Book."
Since so many of these construction zone parking laws cross between Public Works, Transportation Codes, and many others, the SFMTA published a "Blue Book" as an easier way for people to understand all laws and regulations.  It basically sums up everything I've mentioned above.  If you would like to read it, click here and review section 4.

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My last words:
I've done my research, which means I have the ammo (the laws) to unleash hell.  If the city officials don't want to do their job to enforce and place a $1,000 fine against Champion Cleaning (a subcontractor of PG&E), I'll start making the round of phone calls, starting with the supervisor of my district.

If ANY CAR in my neighborhood gets either a ticket or towed in the next few days, I will fight back hard because you bastards NEVER gave minimum 72 hour notice.

Construction Tow-Away Signs Posted Without 72 Hours Notice in Inner Sunset District

UPDATE: I've referenced all applicable laws about this matter.  Click here to read.

Just this morning just before 8AM (on July 25, 2013), I left my home in the Inner Sunset District and noticed a white van in my neighborhood blocking my neighbor's driveway.

What I saw was shocking.  These two guys wearing bright yellow vests started putting up these tow-away signs on portions of my block (see photo).

When I read the signs in detail, it said construction zone is effective from July 23rd to July 27th, and during the hours of 7AM to 5PM.  The company is Champion Cleaning and their plates are definitely out-of-state.

A few things seemed very wrong about this:
(1) It's 8AM, and I know my neighbors park their car on the street and take the bus to work.  Therefore, there is the possibility their car may be towed.
(2) Today is July 25th, and the signs says the construction zone is effective two days prior.

Being overly concerned, and my morals and ethics kicking into high gear, I started making phone calls.  Here's how inefficient and stupid the process went:

(1) Called SFPD Taraval station.  The officer on the phone really didn't give a damn and told me to call SFMTA Enforcement (formerly known as Department of Parking and Traffic).
(2) Called SFMTA/DPT Enforcement, said I was referred by SFPD Taraval, and person also didn't want to be helpful and referred me to the Department of Public Works.
(3) Called Department of Public Works three times and all I got was a generic voicemail line.
(4) Called San Francisco 311, explained the circle of phone calls I've made, and the lady took down my information, the full story of the situation, and forwarded it immediately to DPW for follow-up.

While I'm currently waiting for DPW to investigate and call me about this problem.  I decided to contact a different SFPD station for more information.

Calling the SFPD Richmond station, the officer on the phone told me the following details about the laws regarding construction zone signage and enforcement:
(1) The signs must be posted at least 72 hours prior to the start of the construction zone.  In this case, it should have been posted on my street no later than July 20th.
(2) It can only be towed if the construction company requests for it.
(3) No private towing company can tow the car.  Only an authorized SFMTA tow company can do it.
(4) Permits must be on file with various agencies, including the local neighborhood police station.

So while it seems that only the construction company can request to have a vehicle towed; if they decide to go the very ugly route of calling to tow cars, there would be some very angry neighbors because there was NO ADVANCE NOTICE of 72 HOURS as per city law.  It was important for me to notify the city of the blatant violation of the law so that if a tow happens, it's on public records that I registered an official complaint against the company in question.

If you see these signs in your neighborhood and 72 hours notice was not given, please dial 311 and file a report.  If you notice cars being towed or the construction workers threatening drivers about possibility of being towed, please call SFPD dispatch at: (415) 553-0123.

You Can Now Pay for Parking with a Clipper Card at Five SF Garages

There's a new and exciting development from the folks at the Clipper card program and the SFMTA.

You can now pay for parking with your Clipper card at five San Francisco/SFMTA operated public parking garages.*

But did you notice asterisk above?  There's some things you need to know before you go joy riding to the garage and using your card:

(1) The participating garages are: Japan Center, North Beach, Performing Arts, Moscone Center, and Mission Bartlett.

(2) When you enter the garage, retrieve your mag stripe parking ticket as usual.  When exiting the garage, there's no need to go to visit a pay station or attendant behind a bulletproof window; just drive to the exit gate, insert the ticket, and tag your Clipper card on the exit gate reader.

(3) In order for the Clipper card to pay for the parking, YOU MUST load Clipper's new cash fund to your card called "parking value."  From this point on, I'll nickname it "p-cash."  No p-cash on the card, you'll be stuck at the gate.

(4) You must have enough p-cash value on your card to pay the parking fee.  Unlike paying for transit rides, the system will not allow your p-cash value go negative.

(5) This parking program can only be used for pay-as-you-go parking.  You cannot use this to pay for monthly parking fees.

(6) You can load your p-cash by logging into your account on Clipper's website, calling customer service, or setting-up autoload.

So why the need for p-cash and not e-cash to pay for parking?
Since Clipper's e-cash fund (that is used to pay for public transit fares) can be funded from both pure cash loading and pre-tax commuter benefits (e.g. Commuter Check), the e-cash fund on your card cannot pay for any use of parking because it is illegal to pay for parking with commuter benefits.  Clipper has to assume that due to multiple ways to load your Clipper e-cash, the e-cash fund is toxic and unacceptable to use for other uses like parking, or in the future, to pay for groceries or snacks.

If you have a Commuter Check Card for parking, it may be possible to load p-cash onto your Clipper card.  You may face a hurdle because while that pre-tax benefit is dedicated to parking, Commuter Check may demand proof; how do you prove that your expenses for p-cash is actually going towards paying for parking to your job?  I don't know the answer to that.

Some advice...

• If you get your ticket validated, sometimes the special devices they use to rubber stamp your ticket also includes a method to alter the magnetic stripe; this helps the self-service pay machines recognize the validated ticket, but sometimes the alteration to the magstripe doesn't work, such as Japantown's Sundance Kabuki Theater's.  Whenever you validate it, I suggest you should pay the parking fee at the cashier's booth instead of attempting to pay with Clipper.
• If you are using the parking lot for a special discount for motorcycles, you should be paying at the cashier's window.  The exit gate and Clipper card reader can't identify if it's a car or motorcycle.
• If you are to receive a special rate for early bird or something similar, the Clipper parking FAQ doesn't say if it will be properly applied or not.  It's better to pay at the cashier's window so at least you can ask questions and if necessary, argue/appeal to the attendant if the price you are to pay is wrong.
• For the three I listed above, that's for special parking discounts.  If you are just paying for hourly parking with no discounts, then it's okay to pay for parking with the Clipper card.
• If you need to get reimbursed for parking and need proof of payment, you shouldn't use Clipper.  I don't want to share my entire Clipper card history report to my employer to prove my parking costs.  In this case, pay at a self-service machine or cashier's booth and ask for a receipt. 
• While I'm usually against autoload for Clipper, with the rules stating you can't let your p-cash go negative, thereby not being able to exit and have pissed-off drivers honking at you for backing out of the exit gate, this time, you should establish autoload for p-cash.

Akit's Opinions
Sounds like a smart idea to have Clipper accepted for parking, but how about FasTrak?  I've used it to pay for parking at the Long Term Lot at SFO, and it worked smoothly.  I didn't have to take a ticket from the entry gate, and when I was at the exit gate, it read my transceiver, spit out a receipt, and let me out of the lot.  Plus, it's voluntary; you just go on your FasTrak account online and opt-in or out for the program.  While FasTrack has a stored value, if the parking exceeds a certain established limit, it's charged directly to your credit card and doesn't deduct from you pre-funded pool.

Is it really that convenient to pay with my Clipper card for only five garages?  The only garage out of the five I use is the Japantown lot, and that's not very often.  At least with FasTrak, it's always mounted on my windshield and no need to yank my blue Clipper card from my wallet to pay.

I'm also wary of establishing a p-cash fund.  Why have a pool of p-cash on the card at all?  Why not have users just link a credit or debit card to the Clipper card, so when they tag their card at the gate, the parking fee will be charged directly to their personal credit card as one transaction?  Companies like Square and LevelUp doesn't ask users to load $30 in credit to buy food; they pay with their smartphone and their credit card is charged for that particular transaction.  Anyway, you can't load dollar bills onto the Clipper card's p-cash fund because the only methods are via online or telephone.

Even then, why doesn't the city garages get upgraded for people to pay for parking at the gate by inserting their parking ticket, then their credit card?  People can do this at some private garages like Pier 39 and at SFO garages.

I seriously question if I want to sign-up for the parking program on Clipper.

UPDATE: SFMTA (Muni) Response to Title VI E-Mail Problems

Click on image above to enlarge

Here's an update from a blog post I did a few days ago about the SFMTA/Muni having some issues with their e-mail telling people about the Title VI document and the e-mail address that didn't go anywhere.

After contacting Paul Rose, spokesperson for the SFMTA, he stated:

Hello,
This was a mistake on our part.

We are having some technical difficulties and will reissue the email with revised information in the next day or so. In the meantime, if anyone has comments, they can call us directly at 415.701.4740.

I'll post a copy of the new e-mail when it gets sent out to the public.