Updates from past Akit's Department Posts

It's time to provide some updates to previous blog posts that I've done, so here we go!

--The Chronicle reports that California State Senator Carole Migden will be charged with a misdemeanor for stupid driving. How about a DUI charge?

--The manager at FedEx Kinkos did not call me back yet in regards to the $37 charge for laminates that really costs $20.

--A response back from complaining via e-mail to San Francisco Supervisor Jake McGoldrick:

Dear Mr. Akit:

I have been asked by Supervisor McGoldrick’s office to respond to your email with regards to the San Francisco Marathon.

The San Francisco Marathon site has a lot of very good information on the route with a map and course description. The course description can be found at http://www.runsfm.com/images/PDF%20MARATHON%20ROUTE.pdf and the map can be found at http://www.runsfm.com/course/full.pdf. In addition, they have information on traffic detours which can be found at http://www.runsfm.com/course/traffic-impact-2007.doc. All of these can be found under the heading of Race Info which is on the Marathon Home page. While I do not agree with you on the difficulty of finding this information on the website, I am happy to bring this issue up with the SF Marathon organizers to see if there can be a separate category created on the website which would contain this information.

Both the San Francisco Chronicle and Examiner had articles related to the Marathon several days before the event. In addition, they both published a map of the route. This has been a big help in getting information out to the public. The SF Marathon mailed out letters to residents and businesses in the area of the marathon which described the closures in their area and suggested detours several weeks before the event.

I made the decision to refer people to the SF Marathon website for detailed information as the information on their website was more complete than what we would be able to put up on the SFMTA website. It seemed like a waste of time to try to duplicate what they had already done. 311 had been notified of the information and they should have referred people directly to the SF Marathon website rather than to the MTA website.

I can not say why the officer who answered the phone at the Richmond District Police Station did not have information on the Marathon . The SF Police Department is very involved with the planning of this race. However, the information may not filter down to the police officers who answer the phones at the district stations. I will bring up this issue with the police department to ask the Special Events officers from the impacted district stations to be sure the information is available to the station staff.

All street closures for special events are handled by the Interdepartmental Staff Committee on Traffic and Transportation (ISCOTT). ISCOTT is a staff level committee made up of representatives of various City departments including The Department of Parking and Traffic; MUNI; SFPD; SFFD; DPW; Taxi Commission; DPH; Port of SF and the Entertainment Commission. There is a lot of coordination which happens between the event producer and the various impacted City agencies. The information on all of the closures are distributed to a wide number of agencies and individuals. We have no control over what other agencies do with the information which we provide.

We are continually looking at ways to improve events in San Francisco. We appreciate your feedback and we will look to improve the communications with the public about the closures.

If you have any further questions, please give me an email or a call.

Regards,

Cindy

Cindy Shamban

Department of Parking & Traffic

1 South Van Ness Ave., 7th Floor

S.F., CA 94103-5417

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AND MY REPLY:

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Ms. Shamban,

I feel that you misunderstood my point about the Marathon's website. The Chronicle and other information sources referred readers to their traffic page that should have included a PDF copy of their full course map, however they failed to include on that specific page on that site. To view what I was referred to from the Chronicle's online website, see this link: http://www.runsfm.com/course/traffic.html There is a simple map on that page of how to get around the short course in downtown (that basically omits Golden Gate Park, the Presidio, Richmond, etc.), but no full map. They put the full course map on another page on their site, something that just demonstrates that there was poor oversight by the event organizers. If the average citizen has to look at that specific page, I think they would expect to find all the information without clicking in other regions of the website to learn more.

Also, is there a response from the SFMTA on why some of the event information on the bus lines were incorrect and/or obsolete on their website? Why was the 15 Third still on there?

Also, I disagree that the SFPD are "very involved" in this process. How can the information to the higher ranks not go down to the lower ranks? In the first Nike women's marathon, they didn't know, and for this year's SF Marathon, they did not know either. And just to add insult to injury, they don't even know where to tell me to contact for more information. If a police officer on the phone can agree with me that not knowing information about events happening in their district is "B.S." (and yes, I did say the exact word to the officer), this is just a flat-out embarrassment.

Citizens of this city expect clear and concise information; consider how many constituents of Supervisor McGoldrick complained about the first Nike Marathon, and how much improvement came after that. I always expect that our city leaders and officials will always make an effort in the best interest of its citizens to provide fun events for everyone and making the impact on citizens as minimal as possible.

--Akit

Why I hate the SF Marathon in San Francsico

I'm really getting fed-up with the SF Marathon and other major marathons that come through San Francisco. When you want to get information, you receive a bunch of crappy information from numerous sources, and you really expect that you can get the same information if you contacted different people or resources.

For example: I contacted my local police station in the Richmond district, and inquired about the SF Marathon, their response, THEY DIDN'T KNOW! How can your local police station DON'T KNOW about events that will directly impact the citizens' quality of life when they don't know shit?

To just add insult to injury, I complained to my district supervisor (Jake McGoldrick) TWICE BEFORE, and I clearly said that the neighborhood police station and its cops should know what is going on, but after calling the cops last Saturday, this is just getting stupid.

Also, lets add some salt to the wound: I called the non-emergency police number Saturday afternoon to request for someone to remove the barricades blocking the entrance to Golden Gate Park at the intersection of Lincoln Blvd. and La Playa St. The reason behind this is that the event was WAY OVER, like at least a few hours over, all the barricades were moved off the street, and this one was just blocking cars to go in the park, but not out. At other entrances to the park, barricades were already moved-away.

The dispatcher said to me that she would not do the request (WHAT THE HELL?), and said to contact either the Richmond or the Park Station. I said to the dispatcher that the Richmond Station doesn't know shit (I didn't really say "shit," but something close enough), and she save me the number to the Park station. I called the Park station, talked to a female officer who listened to the problem, and just referred it to her Sergeant. This morning (Monday morning) the problem barricade was already moved away.

I believe that calling 911 or the non-emergency police number gets recorded, so if you want to request for a recording, ask for Sunday, July 29, 2007 at 4:26PM (Nextel time), and the length of the call is 2 minutes, and 45 seconds.

So here we go... I'm pasting an unedited copy of the e-mail I recently sent to Jake McGoldrick and past e-mails I've sent to his office, and replies from his assistants.

Note: In order to secure my privacy, the only edits include changing my actual name to "Akit," removing my job titles, and removing my e-mail address to stop the spammers.

Since this communication had no specific request for privacy, unlike some of my lawyer friends to contact me, citing confidentiality; since I sent it to a public government official, the following is going public, and on the record.

----- Start of message -----

Supervisor McGoldrick,

As a resident of district 1, I am particularly disturbed by the lack and difficulty to research information on the impact of the San Francisco Marathon that will affect the Richmond. Although this marathon has not happened yet, this is just an information nightmare.

Here is a brief summary of the lack of information available:
1) SFgate, also known as the SF Chronicle online gave a brief article, and referred readers to the marathon's website for more information. Source: http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2007/07/27/BAG1CR84UK1.DTL&hw=marathon&sn=003&sc=173

2) The Marathon's "traffic" page has lacking information, including to not include a map of the marathon route. The details of the marathon is difficult to understand without knowing every street in the city and using your imagination because the information is in text, and they called our avenues "streets," which confuses the heck out of me because the term "street" on roads with digits are mostly in downtown. Source: "traffic page" http://www.runsfm.com/course/traffic.html

Eventually, I found a map, but it was on a DIFFERENT page on their website, in which the average citizen might not be able to find it without looking at the page that the Chronicle and others are referring people to look at. Source: "course map" http://www.runsfm.com/course/map.html

3) I called 311 and received no information other than to visit the SFMTA website.

4) The SFMTA website referred me to the "hidden" map page on the marathon's website, but the bus information is out of date. We still have a "15 third?" And why does our neighborhood's 18 line on the page says "18-48th avenue" and when you scroll down for details: "18-28th avenue?" I believe the correct bus line info is: "18 46th avenue." Source: http://www.sfmta.com/cms/malerts/SanFranciscoMarathon.htm

5) I called the Richmond district police station at 6th avenue (Saturday evening), and asked them for information, they didn't have any.

I'm satisfied that there is a map available, but it is difficult to find online. Also, the lack of information from the sources above is just not good. How can our government representatives from 311 and our local police station DON'T KNOW ANYTHING, especially the neighborhood cops? I've spoke to the local police station numerous times on similar events, and they don't know a thing. How can this police station represent the people and its neighborhood when they can't even refer you on who to call for more info?

Overall, this is my third complaint about marathon events coming through this district. The first one was the first annual Nike Women's marathon, in which things drastically improved the year after because of a hearing established by you, in which I attended. I testified that the lack of information, including our local police officers, plus making the route to practically "choke" our neighborhood from getting in or out was an embarrassment. Second was last year's SF Marathon when my parents were stuck for nearly 30 minutes to get out of the Richmond by being stuck in a "traffic valve." If you would like to read the two previous complaints and their responses, feel free to read them below my signature.

I don't understand why this city does not create straightforward rules and standards in regards to all large events happening in this city. Particularly good examples of getting the information to people is the recent All-Star Game and the favorite Bay to Breakers. By keeping the same standards for every event, it makes it easier for residents to easily find a reliable source for information. Easy examples: all operators at 311 are provided the same detailed information, the impacted police station neighborhoods, and a centralized website like the SFMTA. It may be also useful to set a policy that in order to get a permit, the particular event's website always has all the information available at a centralized location, including a map, text directions, and contact information to government services to learn more.

Thanks for your time, and expect to see a reply within a week.

Sincerely,
"Akit"

------Copies of past e-mails on events-------------------------
Dear Supervisor McGoldrick:

Once again, the City of San Francisco failed to satisfy the citizens of the Richmond district with the recent San Francisco Marathon that went through 26th and 27th avenues. My parents were victims of extremely heavy traffic on Geary Blvd. where the marathon organizers were supposed to make their runners switch back and forth from 26th to 27th so that traffic going east/west can be a little smoother.

My parents were waiting 20 minutes to get through 27th avenue, then were stopped again to be stuck at 26th avenue for an additional 15 minutes. Wait times this long is very very poor!

I thought that this city's DPT fixed this problem when the 1st annual Nike Marathon had the same problems and basically "choked-off" the whole outer Richmond district. After the Nike Marathon failed to satisfy the residents of our neighborhood, a hearing was established by you, and I spoke-out saying that this did not have to happen if planned right. It seems that there needs to be a better route for the SF Marathon too.

Sincerely,
"Akit"

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Hello Cindy Shamban,

I was referred to you by Janet Michaelson, DPT Director of Constituent Services, I understand that you are in charge of coordinating large events, including the "Nike Run." I am writing to follow up on the City's notification procedures regarding street closures, alternate routes, and traffic calming for large events. Neither our office nor Richmond residents were ever notified about this event. We only found out after the fact.

Our office has received a continuous stream of complaints over the weekend until today. The event impacted our constituents enormously. Folks were unable to get in and out of the Richmond and their "quality of life" was dramatically impacted. Here are just a few examples,

• An elderly couple on foot could not catch the MUNI to return home.
• A mother could not take her daughter to swim practice nor could she get to her own appointment. She still had to pay the babysitter.
• People woke up to loud noise from a steady stream of big vehicles rolling down Cabrillo street at 5 a.m..
• Traffic was gridlocked causing road rage and heavy noise.
• Driveways were blocked.
• A woman could not get to her Macy's job downtown.....
• and more.

As I understand, the Richmond District was cordoned off on all three sides: south, north and east. Our office would like to know the following:

• Which department issued the event permits?
• Who is responsible for planning the marathon course?
• How was the event coordination done between your department, other city departments (e.g, SFPD) and Nike?
• What are the notification procedures for large events like this?
• Were Richmond residents notified of the street closures, alternate traffic routes, bus routes, etc.? How?
• Is it protocol to also notify our office?
• What amounts to a street closure? What are the procedures for a street closure?
• Do large vehicles including trucks and tour buses need permits to drive through residential areas?

I am Ccing this email to Bond Yee and our constituents. Thank you for your time and help.

Regards,
Betty
_________________________________________
Betty Chan
Legislative Assistant
Supervisor Jake McGoldrick
San Francisco, District 1
Phone: (415) 554-7413
Fax: (415) 554-7415
www.sfgov.org

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Thank you for contacting our office. Supervisor McGoldrick may not be able to reply to your email personally due to the high volume of letters, emails, and phone calls he receives everyday. However, he will review and consider your correspondence closely. He values your input and ideas.

Thank you again for your email. If we can help in any other way, please feel free to contact our office by telephone at (415) 554-7410.

Akit To Jake.McGoldrick@sfgov.org
cc
10/23/2004 04:25 PM

bcc

Subject
Please respond to [BLOGGER REMOVED THIS E-MAIL ADDRESS FOR PRIVACY REASONS]

Dear Supervisor McGoldrick,

I have serious concerns over the City of San Francisco's handling over the "Nike 26.2 Marathon" event being primarily held in District 1 this Sunday. I live on Geary and 47th Avenue, and there is not any CLEAR notice to any resident that their nearby streets are being blocked off, preventing access to our homes, and there is NO NOTICE in the Saturday's Chronicle. Many of our parades and other running events, such as the Bay To Breakers, always has a map of street closures in the local paper.

I've called my local Police station, was told to call the Park station, then the Park captain in charge told me to call another official at the Department of Parking and Traffic. But hey... it's Saturday, nobody works! I called my local cop station again today (Saturday) and they say that these permits were issued by someone at City Hall, and the cops are just putting no stopping signs all over the area. The officer agreed with me when I said that this event is total "bullshit" because nether he or I can get any clear-cut info. Not even Muni has the correct info (the "18" line has to drive 30 blocks to get around the event by going to Park Presidio via Crossover drive to get back to 46th avenue, south of GG park).

I'm contacting you because as my supervisor, it should be known that residents must have the right to know of what's going on around our neighborhood! Many residents don't know that Fulton is blocked off, and the only way to get to the southern region of SF is to go through crossover drive in GG park.

I would like to suggest that the Board of Supervisors make certain rules (resolution) to major events, such as this Nike 26.2 like, required public notice to the mass media (similar to how court settlements always make the Chronicle's Parade section), Police stations should have a copy of all street closures and alternate access with the public to freely visit the police station and get a copy of that for themselves, and a number that any resident can call for answers, not being shoved around to different departments.

I personally hate any major event that does not give clear notice to its residents of how to get around this. I work at SF State on most weekends, and I don't ever want to get caught in traffic just because some lazy city official gave the OK to give a permit for a large event without public notice. I nearly yelled at a cop on the phone one day for some Dave Matthew's band concert because some stupid idiot just blocked off the access road on 47th and Fulton and just said that nobody can drive through without giving drivers a reason why.

Sincerely,
"Akit"

----- End of E-mail -----

Let's summarize my rants:
Seems like citizens just can't get straightforward information.
I won't promote a recall of McGoldrick, but be aware that this counts as a strike, and may change my decision on re-electing you, if possible.
How many more complaints do I need to file to get major events to fix the problems?
Hopefully this blog will bring attention to this issues.

The Insane World of San Francisco Politics

Sometimes you have to wonder about what is going on with our city's weirdo politics, especially when it comes to the local government and our wacko state representatives.

Let's talk about our city politics:

-- Mayor Gavin Newsom:
The guy sure loves hair gel. I wonder, does he get that stuff at the Costco, or does he have to get the super goopy stuff down at the local Walgreens? Ever seen him without the gel? He looks kinda odd without it.

Newsom is especially taking the heat from Muni's really fucked up "T" Third line that eliminated the classic 15 line and put in an unreliable Metro system that has a reputation for being slower than BART.

How about the sex scandal? Can anyone believe that Newsom was able to escape the scandal by claiming that he was an alcoholic and that he was to go to treatment? Come on, I've heard that many times by bigger celebrities like Lindsay Lohan and Mel Gibson. I like to call Newsom's alcoholic defense "The Mel Gibson defense."

Also, did anyone see the "chicken" clip? Here's a look:

-- Supervisor Ed Jew:
Ed is becoming San Francisco's slappin' boy after being accused of taking $40,000 as an incentive (I call it a bribe) to get through the permit process for a couple of tapioca drink stores known as "Quickly." Later, the Chronicle finds out from his neighbors that they have never seen Ed go to his registered home in the Sunset District.

For the weeks after that, all the local news outlets were beating the crap out of him. The only news outlet that is trying to call out "racism" is AsianWeek. I read AsianWeek, but I don't like their view and opinions about their call-out that targeting Ed Jew for taking bribes and not living in San Francisco is simply racism. The guy really fucked-up, and especially the residency problem. Why be elected to a high profile job when your residency might be in question?

But still, the funniest thing about this Ed Jew problem: He surrendered to cops in Burlingame after DA Harris decided to put a warrant out!

-- Supervisor Chris Daly
The Mayor takes illegal drugs? Cool! I actually did a chant at the end of the Giants/Yankees game in the stairwell at AT&T park by yelling out "Newsom's crackpipe!"

-- Recall Chris Daly, Aaron Peskin, and Jake McGoldrick
To those who are running these recall petitions to get on the ballot: Get a damn life.

When I was shopping at my local Safeway store about a few blocks away, I was approached by this guy that was asking me if I lived in the Richmond district and if I would sign a petition to recall Supervisor Jack McGoldrick. I told that guy, get a [fuckin'] life.

Soon later, I learned that the McGoldrick recall effort was being spearheaded by some group outside of our district! See the facts about the McGoldrick recall effort here.

-- State Representative Carole Midgen:
Tell us when you drive your car, because I don't want to be on the freeway during those times!

Taking drugs and driving: Dangerous combination. Remember to read the bottle before driving.

Let's summarize my rants:
Newsom sure loves being caught in compromising positions.
No more "Mel Gibson defense!"
Ed Jew starring in TapiocaGate.
Chris Daly says the Mayor takes drugs? OK!
No more recalls!