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Saturday, July 19, 2008

UPDATE: Muni to BART Still Not Accepted

In a previous posting on my blog, I said that the "Muni to BART" ticket was not being accepted for the return ride home from AT&T Park.

Thanks to Phil Bronstein and Eve Batey, they were out helping the little guys like me with this issue. They picked-up the phone and called San Francisco Muni's representative to get an answer why. The Muni representative promised to make the appropriate changes and the vendors who sell the tickets/transfers at AT&T Park are instructed to accept the discount ticket starting July 18, 2008 (first game of the homestand).

I also informed Bronstein about 12 hours away from the event that the Muni website did not reflect the policy change. Phil got on the case and Muni didn't exactly do all the changes. They did fix "Major Points" section, but did not correct the "Leaving the Ballpark" section on their AT&T Park service section.

The "Major Points" section says:
"BART discount coupons are accepted."

While the "Leaving the Ballpark" section says:
"Muni tokens or token coupons and "Muni to BART" discount coupons cannot be used at this time to purchase proof of payment at the Giants sales window."

And this is all ON THE SAME PAGE. How can our public servants just skip over and not read the entire webpage before publishing it?

Well... it turned out that it did not happen as planned. I didn't get my 25 cent discount, and it looks like Muni once again violated the trust of the people they serve.

Here's a video I've recorded and edited as proof:

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