"Akit is the man. He knows Clipper." (spenta)
"It’s a fantastic blog for any San Franciscan."
"Your blog is always on point, and well researched!" (Nina Decker)
"Everyone's favorite volunteer public policy consultant..." (Eve Batey, SF Appeal)
"You are doing a great job keeping on top of Translink stuff. Keep up the good work!"
(Greg Dewar, N Judah Chronicles)
"...I don't even bother subscribing anywhere else for my local public transportation info. You have it all..."
(Empowered Follower)
"If anyone at City Hall wants to make public transit better for all San Franciscans, it would be wise to follow Akit religiously...
or, better yet, give him a job."
(Brock Keeling, SFist)

Thursday, March 25, 2010

SFMTA Customer Service Center Service Fees - I Refuse to Pay

I was taking a look at the Muni updates section of the SFMTA website and it states the following:

"Effective April 1, 2010, there is a $3 fee charged at the San Francisco Municipal Transportation Agency (SFMTA) Customer Service Center for the following services:

-- paying parking and transit citations.
-- purchasing fare media (except Senior/Disabled Pilot Pass and Lifeline Pass).
-- purchasing Parking Cards.
-- enrolling in Project 20."

Great... another way to steal money from the public. In my opinion, this idea totally sucks.

There are very few places that actually has all the Muni media available in one place, and now they want to nail you with a $3 surcharge? The SFMTA customer service center is one of only a few places in the city that accepts COMMUTER CHECK VOUCHERS.

Let's also remember that if you purchase Muni token tickets with commuter vouchers (for those folks who don't need to use Muni every single day), you are definitely screwed. The SFMTA customer service center is the only place in the city that you can buy it, plus, you now get F***ED in the ass paying a $3 fee too.

It makes me curious... say I'm the manager of a summer camp of 50 kids, so now I'd have to pay an extra $150 in service fees just so I can buy the passes? No grocery store in the city would even be able to sell 50 passes of the same type; only the SFMTA customer service center has the stockpile.

This is your way to make more money? What a joke.


1 comment:

Mark said...

The SFMTA update is a little ambiguous. Is it $3 per visit to the customer service center or $3 per item purchased? If it's $3/visit, the person buying 50 passes only pays $3. If it's $3/purchase, then their surcharge is in fact $150.