I know a lot of you are griping about the complicated and sometimes pain in the ass process with using Clipper cards on Caltrain, and especially with monthly passes.
Caltrain Monthly Passes
A curious question was posted on Clipper's Facebook page by Henry about the tag-on and tag-off policy on the first day of travel for those using monthly passes by purchasing in-person vendors and self-service machines.
Clipper came back with a really amazing answer:
- If you purchased your Caltrain monthly pass at an in-person vendor or a self-service machine, you DO NOT need to tag-on and off on the first day of travel for the new month.
However... if you utilize autoload, or purchased it online or phone, tagging on and off the first day of travel is still required in order to load the pass onto the card.
But, no matter which way you pay for a Clipper card, there must still be a minimum of $1.25 e-cash on the Clipper card at all times.
So Why is Caltrain & Clipper Still Encouraging Tagging-On and Off?
Both agencies still encourage the tactic because Caltrain on Clipper is already way too complicated. By telling everyone to do the tag-on and off steps, it makes it easier to market Clipper to everyone who uses monthly passes (regardless of how it was paid).
I write a lot, so here's the simple way to explain it:
- Self service or vendor purchase of a Caltrain pass? No need to tag card on Caltrain.
- Online, phone, or autoload? Yes.